1. Purpose
This Privacy Policy explains how Vistarapay Ventures Private Limited ("Vistarapay", "we", "our" or "us") may collect, use, store and protect information when a visitor uses this website or interacts with our business, technology or partner-onboarding channels.
Customer-facing Bharat Connect / BBPS and other regulated or partner-enabled services are subject to authorised partner onboarding, technical integration, applicable approvals and activation. This policy does not represent that any proposed regulated service is already live.
2. Information We May Collect
Depending on the interaction, we may collect basic identification and contact information, company or business details, enquiries submitted to us, technical information such as browser/device data, and information reasonably required for business, partner, support or due-diligence purposes.
3. How We May Use Information
- To respond to enquiries and partnership requests.
- To provide, secure and improve our website and technology platform.
- To conduct authorised onboarding, due diligence, support and operational activities.
- To maintain transaction, security and audit records where a service is activated.
- To comply with applicable legal, regulatory, contractual and security requirements.
4. Sharing of Information
Information may be shared, where necessary, with authorised banks, payment ecosystem participants, service providers, technology vendors, auditors, professional advisers or competent authorities, subject to applicable requirements and the purpose for which the information is processed.
5. Data Security
We intend to use reasonable administrative, technical and organisational safeguards appropriate to the nature of the information and the services in use. No website or electronic system can guarantee absolute security.
6. Retention
Information will be retained only for as long as reasonably required for the relevant business, legal, contractual, security, audit or regulatory purpose, subject to applicable requirements.
7. User Choices and Requests
Users may contact Vistarapay through the official contact channel published on this website for privacy-related questions or requests. Requests will be handled subject to applicable law, verification and legitimate retention obligations.
8. Third-Party Services
Where the website or future platform links to or integrates with an authorised third party, that third party may have its own privacy terms. Users should review the relevant third-party terms where applicable.
9. Updates
We may update this policy as our platform, partnerships, services or legal requirements change. The latest version will be published on this website.